How Can We Help You?

See if our help guide below can answer your questions. You can chat with us or send us an email to

I love the featured offer! What do I need to do?

  • It's simple: click "Buy Now" to purchase the offer before it's sold out. You can complete your purchase by selecting your preferred payment option.
  • Once you've paid, and depending on the item you've bought, you will either receive:
    • A link to an electronic coupon sent to your email; or
    • An actual gift voucher delivered to your preferred shipping address
  • While you’re at it, why not share the love? Tell your families and friends about these sought-after experiences which they might like, too!

Can I also get this offer from the featured business itself?

  • All deals on Deal Grocer are exclusive online offers you can't get anywhere else, not even if you go directly to the merchant. So if you like something, we suggest you grab it on this site and buy it right away.

Can I buy the offer as a gift?

  • Yes. You can either purchase a coupon for a loved one or, purchase it in Gift Voucher form.
    • Regular coupon - After clicking on "Buy Now," kindly select "Buy for Someone Else." After doing so, you can personalize the coupon/s by indicating the name/s of the recipient/s you wish to give the coupon/s to.
    • Gift Voucher - After clicking on "Buy as Gift Voucher," you will then be asked for the quantity of the Gift Vouchers you wish to purchase. Please make sure to provide a METRO MANILA address and contact details for proper delivery. Kindly refer to the Gift Voucher Tab for more details.
  • After the payment process is done, you will find the gift coupon/s in your Deal Grocer account. You can then print the gift coupon/s for the recipient/s, which they can then present to the merchant to redeem the deals themselves.
  • By the way, we've definitely got your back: the discounted price you paid for it won't be revealed – and that will remain our little secret!